Integrating Apple Pay to Facilitate Express Checkout

Client

Hello Fresh

Responsibilites

UX / UI Design
UX Research
Funnel Optimization
Conversion Optimization
A/B Testing
Prototyping

Category

B2C
E-Commerce
Food

Year

2024 - 2025

Express Checkout with Apple Pay

As a freelance Product Designer at HelloFresh, I worked within the Growth & Conversion Optimization team. For this project I was assigned to the Payments squad to integrate Apple Pay to support a seamless and intuitive subscription purchase experience.

The Problem

The HelloFresh checkout flow originally spanned three steps, each designed to reduce anxiety and support confident decisions.

Integrating Apple Pay required condensing all essential information onto a single screen while following Apple’s UI rules. This raised risks of visual clutter and cognitive overload, especially on mobile.
Combining reassurance content into one step – and accounting for market-specific differences – added further complexity.

Goal

The goal was to design a consolidated Apple Pay checkout screen that clearly communicates order, delivery, and pricing details while minimizing manual input and interaction effort. It needed to accommodate market-level variations without requiring separate designs, handle edge cases in a consistent and predictable way, and reduce friction throughout the process while maintaining a high level of trust and transparency.

Visual and typograpy hierarchy

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